Technical Requirements

Successful navigation through an online course requires that your computer’s hardware and software meet technical specifications. If your computer does not meet the requirements, technical support may be limited and you may run into problems viewing and using components of your courses.

Hardware

Blackboard Learn is a web-based application and will, therefore, work reliably on almost any computer that is capable of accessing the Internet. Older computers may run more slowly or may not be able to support some of the media in certain courses.

Software

Windows: Mac OS:
IE Logo Internet Explorer 9 or 10 Safari Logo Safari 4.0 or 5.0
Firefox Logo Firefox 3.6 and higher Firefox Logo Firefox 3.6 and higher
Google Crome Logo Google Chrome Google Chrome Logo Google Chrome

 

All other browsers are not recommended and can potentially impact the user’s experience. More information can be found in the SLN Knowledge Base article SLN ONLINE COURSE BROWSER COMPATIBILITY.

Internet Connectivity

Suffolk recommends a broadband internet connection such as DSL or Cable for best results with online courses. Access to a computer with a dial-up connection is an absolute minimum.

Browser Settings

Internet Cookies: Your web browser needs to be set to allow for cookies from the suny.edu domain. Instructions for adjusting cookie settings can be found in the SLN Knowledge Base article HOW TO ADJUST BROWSER COOKIE SETTINGS.

Pop-up Blocker: The Pop-up Blocker in your web browser needs to be set to allow pop-up windows from the sln.suny.edu domain. Instructions for adjusting pop-up settings can be found in the SLN Knowledge Base article HOW TO ADJUST BROWSER POP-UP BLOCKERS.

Java: Java is required for the use of Blackboard’s Web Equation Editor as well as the Virtual Classroom and Text Chat. Click to see if you have the LATEST VERSION OF JAVA installed on your computer.

 

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