Help with Blackboard Learn

Please check out our Blackboard Learn tutorials page to see if we already have instructions to what you're looking for. Here you'll find various ways to get assistance using Blackboard Learn here at Suffolk.

OpenSUNY Help DeskOpenSUNY Logo

For faculty looking for immediate over the phone assistance or weekend Blackboard Learn help, please contact OpenSUNY's Help Desk at:

1-844-673-6786 (1-844-OPENSUNY)* (Toll-free within the United States)
1-518-320-1300 (Direct)

* Press option 1 to reach the Help Desk

Help Desk hours:

Monday – Thursday Friday Saturday Sunday
8AM – 9PM 8AM – 5PM 10AM – 5PM 1PM – 9PM


Suffolk Blackboard Learn Support

For faculty looking for answers to their Blackboard questions, feel free to contact the specialists at Suffolk by emailing us at Blackboard Learn Support or by submitting a ticket here.

Face to Face Instruction

For those that would prefer face to face or hands on instruction, we provide Blackboard workshops throughout the semester. To view and register for our workshops please visit our EventBrite site.

If you are unable to attend our workshops or require individual instruction, please email our specialists at Blackboard Learn Support to set up a one-on-one appointment.

Access Suffolk Online

Blackboard Learn Logo

Blackboard Learn Login (PROD)

Blackboard Learn DEV Site

Faculty only site for developing Blackboard Learn courses, practicing using Blackboard Learn, Academy members and committee sites.

Blackboard Learn Login (DEV)

Blackboard Learn Help

OpenSUNY Logo
Click the logo to access OpenSUNY's help page or call

*Press option 1 to reach the Help Desk