This area is designed to address common problems that members of the College community may have.
College employees should be using the following software packages for the Microsoft Windows 7 Operating System:
Email: Microsoft Outlook 2013
Web browser: Microsoft Internet Explorer 11.0
Office Suite: Microsoft Office 2013 — this is comprised of:
Microsoft Word — Word Processing
Microsoft Excel — Spreadsheets
Microsoft Access — Database
Microsoft Powerpoint — Presentations
Note: These standards do not apply to the academic areas.
Network and Telecommunication Service Request Form - This form is to be used for any telephone service/upgrade requests and all requests pertaining to faculty, staff and educational College network connections.
This form is used to request updates to directory information in all College directories.
The directory form is available in the portal under "Employee Forms". Access to the form requires a login and needs to be completed from a College administrative computer.
We offer training for groups, individuals, in person, and online. Check out our scheduled training sessions or request training through our website:
Please follow this link to access your College email:
If you are an employee and unable to login to MySCCC or Email your password may be expired.
Each login screen has a "Having problems logging in?" link to an application that will allow you to check the status of your password and reset that password if it has expired.
This link will open up a help screen where you enter your current credentials. You can also access this page directly at: https://access.sunysuffolk.edu/Apps/Auth/forgot_pwd.asp
For Faculty and Staff:
The College will never use email to notify you that your password has or is about to expire. Never open and/or respond to links in email that ask you to provide your username and/or password.
You are responsible for your account and its security. Failure to comply with the IT Technology Policies and Guidelines may result in losing your account privileges.
- Changing your password directly
- What to do When You Change your Network Password, including info on designing your "complex" password
Student MySCCC passwords are managed using the Change Your Password link inside the MySCCC portal. Click on the link and follow the directions and password rules listed.
First time access to the portal requires you to enter your SCCC Student PIN number. If you forget your PIN number or new password, you must appear at the Registrar's office with your photo ID Card to have your PIN or password reset.
Failure to comply with the College's IT Technology Policies and Guidelines may result in losing your account privileges
*User Policies and Eligibility
- INFORMATION TECHNOLOGY POLICIES and GUIDELINES (Approved by the BOT 2/02, updated 8/05)
- Official Email and Portal Policy (Approved by the BOT May '09)
- Wireless Access Policy
- Connecting Laptops and other personal devices to the network. (Approved by the EC, 9/09)
- Policy on Connection to the College-Wide Wireless LAN. (Approved by the BOT, 8/05)
- Administrative Laptop Policy (Adopted by EC 1/30/07)
Also see Off-Campus Use of College Equipment below.
- SCCC - Eligibility and Procedures for Obtaining Internet Access and Email Accounts (Approved by EC June 11, 1997)
- Procedures for Obtaining Email Accounts for Student Organizations(adopted by CIS 2/3)
- SCCC - World Wide Web Resource Guidelines (Approved by EC June 11, 1997 - These guidelines no longer apply.)
- Student Organization Websites
- Procedures for Dealing with System Abuses
- College Listserv Protocols (Adopted 3/01 by CCC - The College no longer provides listservs for organizations. )
- SCCList Information Page
*Networking: System Policies and Procedures
- SCCCNet and Department-Based Computer Resource Policies and Procedures (Working draft - Accepted in principle by the EC 12/'97)
- Revised Network Installation Procedures (Word 7.0 Doc - Adopted by CIS 9/99)
- Procedure for Temporary Connections of Non-College Equipment to the Network (Word 7.0 Doc - Adopted by CIS 5/00)
- Unauthorized Use of PCs (Word 7.0 Doc - draft for comment)
- Wireless LAN
- Connecting Laptops and other personal devices to the network. (Approved by the EC, 9/09)
- Lab and Installing Department Wireless Access Points
*Moves of IT Equipment
- IT Equipment Moves (Approved by the EC, April 20, 2004)
*Standards: Hardware, Software and Purchasing
- Computer Purchasing: Platform Selection (Approved by EC, November 6, 1998 )
- Technology Purchases (Approved by the EC, January 27, 2009)
- Technology Purchasing Procedure
- Information Security RFP Statement
- Software Purchase Approval (Issued by VP for Financial Affairs, April 29, 2008 )
- PC Purchasing Policy (Approved by EC fall 1996 - current update: 8/17)
- Software Standard - MS Office (Adopted by CCC fall 1997 - current update: 8/17)
- PC Replacement Policy (Adopted by the EC summer 1999, revised 12/3/01)
*Off-Campus Use of College Equipment:
- Off-Campus Use of College Equipment Policy
(Superseding all prior policies - Adopted by Board of Trustees on June 14, 2001)
- Authorization for Off-Campus Business Use of Portable Equipment
Faculty/Staff - Managing Your Mail
The method provided by the College to access your email and calendar from off campus is Outlook Web. It can be reached from http://www.sunysuffolk.edu/exchange. Your mailbox and calendar open in your internet browser and, after loggin, you can read, respond, write, and delete items as you would on your office PC.
For information security reasons, the College no longer supports the use of external email readers for College email.
Outlook distribution list
Do you often need to send e-mails to the same group of people at once? You can do this easily if you create a distribution list containing the contact details of everyone you�ll be e-mailing. Then, simply mail to the list, rather than to each individual person.
Create your list
To create your distribution list, do one of the following:
1. When your Inbox is active, choose Tools - Address Book. Choose File - New Entry - New Distribution List. The default will save this list as a contact entry.
2.� When your contact list is active, Choose New � Distribution List. ��
3. In Name:, type a name for your list.
4. Choose Select Members. Show Names from the Global Address List is the default. You can use the drop down to find names already in your other address lists.
5. �In the Type Name... list, double-click a name to add it to the list, or select it and choose Members. To add more than one person at a time, [Ctrl+Click] the additional names.
6. After all the desired names are selected, choose Members.
To add a person to your list whose details you don�t have in any Address Book or Contacts list, choose New - OK and complete their details. You�ll need at least their name and e-mail address. Choose Save and Close to return to the Select Members dialog, and then add them to the list. �They will have been created as a new single entry in your Contacts folder.
When your group members are all listed, choose OK. At Distribution List, choose Save and Close to return to your Address Book, then close the Address Book.
Use your list
Open a blank message form: from any folder, and choose New - Mail Message.
For multiple recipients and lists like these, it�s considered good manners to use the Bcc: rather than the To: field.� This is especially useful when a list contains students e-mail addresses or users addresses other than*.edu. This ensures that the names and e-mail addresses of the people on your list are hidden from each other, thus protecting everyone�s privacy---including yours, since the recipients can�t tell who else is receiving your message. An exception to this might be for committee work since you may want to use the default To: field so that the members know everyone being contacted.�
So, to hide each group member�s details from the other members, enter your own e-mail address in the To: field. If you don�t see the Bcc: field, choose View - Bcc Field. Then choose Bcc: and type or select the distribution list�s name. Choose Bcc->, then OK. Add your Subject: text, type your message, and then choose Send.
Your list will be held in your Contacts list with a icon indicating two people. You can add new members or remove them as you require. To view or edit the members, you can right-click the list name and choose Properties.
The following documents are available for you to download and are formatted for printing.
SCCC Favorites Group - Information on the Suffolk County Community College Links Group for Internet Explorer.
SiteAdvisor - Instructions for using the SiteAdvisor plug-in for Internet Explorer.
MultiRes Utility - Instructions for using the MultiRes utility to change your screen resolution.
Application for Network User ID for new Faculty - Download and complete the request form for a network logon and/or email account. FT employees forms are processed at Human Resources - NFL Rm 25. Adjunct forms are processed through your campus Dean of Faculty Office. Forms are in Word.
Application for Network User ID for new or existing Staff - Download and complete the request form for a network logon and/or email account. This form is to be submitted by an employee's supervisor to the Office of Computer and Information Systems, NFL Rm 30, for any new or existing employee deemed by their supervisor to need network or e-mail access. Forms are in Word.
Part-time Resource Request Form - Supervisors should download and complete this form to request a complete set of computer and network resources for temporary or seasonal part-time employees, adjunct faculty, and individuals working overload.
Guidelines for Implementing Departmental Computer Systems or Applications - Use this form to plan an implementation of a department-based computer application. The form must be included with any request for central support if any is needed for the implementation or operation of the application.