As of July 2021, the U.S. Department of Education provided concrete definitions and
guidelines regarding regular and substantive interaction (RSI) between instructors
and students in the online classroom. Specifically, the presence of RSI is used to
identify courses that qualify for federal funds versus those that are deemed “correspondence
courses,” and therefore do not qualify. The steps were taken to protect consumers,
such as students and their families.
Course interaction must exist between the instructor and student/s. It must be predictable,
scheduled, frequent, and initiated by the instructor. This does not include interaction
that is optional or initiated primarily by the student. Students primarily interacting
with an online textbook or watching video lectures, also does not count. Interaction
must be substantive of the course learning outcomes. Instructors must assess and provide
feedback on a student’s individual progress. Ideally, the instructor has a weekly
assignment where the instructor provides assessment and feedback to each student.